3 iPhone Battery Diagnostic Results: What They Mean

iPhone Battery Types: Original vs Reused vs Unknown

2026-05-28 15:47

When replacing an iPhone battery, the iOS diagnostic tool will show one of three results. Understanding these differences is key to choosing the right parts for your repair shop.

1.Original (New OEM) Battery

The system confirms it is a genuine Apple part. The repair history shows “Original,” with no configuration errors. This guarantees full functionality and optimal performance.

2.Reused (Refurbished) Battery

The system still recognizes it as an Apple part, but labels it “Reutilizada/Reused” in the repair history. This means the battery was previously used in another device, and may not offer the same lifespan or health as a new unit.

3.Unknown/Unverified Battery

The system fails to complete the configuration, showing an error message and marking the battery as “Desconocido/Unknown.” This happens with non-genuine or incompatible batteries, and can lead to performance issues or error alerts.

To avoid diagnostic errors and ensure customer satisfaction, always use high-quality, verified iPhone batteries. We stock all compatible versions to keep

your repairs smooth and reliable. Contact us today to place your order!